Effective Date: 01 Jan 2026
IDEK (“we,” “our,” or “us”) is committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, share, and secure the information obtained through our website, IDEK.in (“the Site”), and the associated services (“the Services”). By accessing or using the Site, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
- Account Information: Name, email address, profile picture (if using third-party authentication such as Google Sign-In), and password (encrypted).
- Contact Information: Information provided when you contact us via email or forms.
- Payment Information: Details collected for transactions, such as billing address and payment method (processed securely through third-party payment processors).
1.2 Usage Data
- Prompts, searches, and queries entered on the platform.
- Activity logs such as page visits, features used, and timestamps.
1.3 Device and Technical Information
- IP address, browser type, and version.
- Device type, operating system, and referral source.
- Cookies and similar technologies for session management and analytics.
1.4 Third-Party Data
If you sign in using third-party platforms (e.g., Google), we may receive basic profile information in accordance with their privacy policies.
2. How We Use Your Information
- Service Delivery: To create and manage your account, provide, maintain, and improve the Services.
- Personalization: To tailor content, recommendations, and features based on your preferences and usage patterns.
- Model Improvement: Prompts, queries, and input data may be used to enhance our machine learning algorithms and user experience.
- Communication: To send administrative emails, updates, and promotional messages (if opted in).
- Compliance: To enforce our Terms and Conditions and comply with legal obligations.
3. Sharing Your Information
- Service Providers: Third-party vendors performing services on our behalf, such as payment processing and hosting.
- Legal Obligations: Disclosure required by law or valid legal requests.
- Business Transfers: In events like mergers, acquisitions, or asset sales.
- Aggregated Data: Non-identifiable data for service improvements or research.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the outlined purposes, comply with legal obligations, and resolve disputes. Prompts and queries may be retained indefinitely in anonymized form.
5. Cookies and Tracking Technologies
- Essential Cookies: Required for site functionality.
- Analytics Cookies: To track usage patterns and improve services.
- Preference Cookies: To remember user settings.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, rectify, delete, or restrict processing of your data. Contact us at contact@idek.in to exercise these rights.
7. Data Security
We implement security measures like encryption (HTTPS), secure data storage, and regular audits. However, no online transmission is entirely secure. Users must safeguard account credentials.
8. Third-Party Services and Links
Our Site may integrate with third-party platforms (e.g., YouTube, Google). We are not responsible for their privacy practices. Please review their policies.
9. Children’s Privacy
We do not knowingly collect data from children under 13. If discovered, such data will be promptly deleted.
10. Changes to This Privacy Policy
We may update this policy. Changes will be posted here with a revised effective date.
11. Governing Law
This policy is governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts in Bangalore, India.
12. Contact Us
For questions or data requests, contact us at:
contact@idek.in
